Frequently Asked Questions
HOW TO ORDER A CUSTOM STOCKING
We sell quite a bit of custom pieces here at Modern Craft Design Studio. Ordering a custom stocking or another custom item requires the customer to answer a few initial questions. Head on over to my Custom Ordering Page for more information.
CARE OF YOUR HANDMADE STOCKINGS AND OTHER WOOL PRODUCTS
Storage: All stockings other wool items should be stored in airtight plastic bags or bins out of direct sunlight. Because products are made from wool felt you want to keep them sealed and protected from moths and other insects that like to eat wool.
Ironing:Laying items flat will also eliminate the need for ironing. (If you must iron your stockings or other wool products use a medium heat with a tea towel between the item and the iron).
Cleaning: The recommended method for cleaning is spot cleaning.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
With the exception of some commonly ordered items and select ornaments most orders that come into the studio are “made to order”. Depending on the time of year (Christmas holiday season being the busiest for us) orders are typically filled in 2-3 weeks and take approximately 1 week to ship in the US.
HOW TO GROOM YOUR JELLYFISH STOCKING
Did I say “groom”, yes I did. I love the jellyfish stocking but it sometimes needs a little help to look its best! This video is for customers who have purchased Jellyfish Stockings from Modern Craft Design Studio. After storage or shipping you may feel that your jellyfish tentacles are looking a little disheveled. Watch this video to see how you can get your tentacles back in shape. https://youtu.be/J3NbThH_rMw
